KUBO has a shortcut mechanism that kicks in when commands are incorrect. KUBO’s eyes turn red and the robot will turn and reverse away from the code. Check that you have placed the TagTiles® in the right order. Then take off the head and put it back on again to reset KUBO.

If that does not work try charging KUBO for just a few seconds. Try also cleaning the contact points between the head and the body using a dry cloth. If KUBO is charged and continues not to respond, return it to your provider.
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